Kelly Clarkson’s Viral Store Feud Sparks Warning Over Celebrity ‘Power Imbalance’
“Having a bigger microphone means thinking harder about the consequences of using it.”
Jay Aldebert, quoted in The Blast
“Am I trying to resolve this problem, or am I exposing this business to a punishment far bigger than the encounter itself?”
Jay Aldebert, quoted in The Blast
The Blast quotes Jay on the imbalance between a celebrity's audience and a small business's ability to respond. His comments distinguish the right to complain from the scale of the consequences when a disputed encounter becomes a public controversy.
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